More articles from this author:

No items found.

The AI Façade

It's Time to Enable Your Tech.
December 9, 2025

Right, let's be honest. I’ve seen too many businesses - good businesses, right here in Scotland - getting this AI thing wrong.

They're building "AI façades." Bolting a chatbot onto a fundamentally broken process and calling it innovation. It’s a gimmick. And it’s creating  "AI Debt" a fragile, tangled mess of custom scripts that your best engineers will be working to maintain.

That's not tech-enabled. That's a tech liability.

Your AI Is a Commodity. Your Architecture Is the Value.

Here’s the blunt truth: your AI model is just raw material. Your competitor draws from the exact same source. Your real value, your natural barrier to entry, is how you refine and mould  that material

The old, broken way of building fragile, dedicated rules for every interaction is a dead end. The future is the centralised distribution network.'

There's a new open standard, the Model Context Protocol (MCP). Now, don't switch off. This isn't just more jargon. Think of it as the TCP/IP for AI. It’s the foundational "protocol" that finally lets all your tools speak a single, common language.

This is the shift from building one-off features to building a true platform. This is tech enablement in its purest form. It’s giving your teams the foundation to build, not just a single, fragile tool.

A Blueprint for Our Biggest Bottleneck

Let's make this real. What's the biggest bottleneck for any tech-enabled company? Your engineering velocity.

  1. The "Handoff" Crisis: A designer in Figma finalises a component. Then one of your most expensive engineers has to spend hours manually translating those pixels and hex codes into code. It's slow, it's expensive, and it never looks right the first time.
  2. The "Enabling" Solution: Now, imagine this. Your Figma library acts as an MCP Server. It’s not a static picture; it’s a live broadcast of your design tokens.
  3. The "Live-Sync": Your developer’s AI Code Editor is an MCP Client. It’s listening to that broadcast. The moment the designer publishes a change, the AI agent knows and writes the production-ready code.

You haven't just built one feature. You've enabled your entire team to build all future features faster, cheaper, and better. You've given them an "assembly line," not just a "hammer."

The "Tech Enabler" Stack

This "Agent-First" architecture becomes your new stack. It's what enables you to scale.

  • It enables efficiency: You stop paying massive token bills. An MCP Server next to your database can run a query, analyse 20,000 rows, and pass a three-line summary to the LLM. That’s how you get real ROI.
  • It enables security: Your LLM "brain" holds zero secrets. Your API keys and database passwords live in their own hardened, isolated MCP Servers. It’s a fundamentally more secure model.
  • It enables scalability: Need to add Atlassian? You just build a new "Jira MCP Server" and plug it in. Your entire ecosystem of agents instantly gets a new skill.

This is about us helping you build the right foundation that enables your own teams to deliver, scale, and win.

The Choice Is Yours

The "chatbot era" is over. It was a nice trial, but it's not the future. The race for the "Autonomous Enterprise" is on.

The businesses that thrive will be the ones that build on a proper architectural foundation. The rest will be left trying to manage their "AI Debt."

The question is no longer if AI is part of your strategy, but how you build the foundation to enable it properly.

Written by Emmet Rock Senior Product Designer